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One size does NOT fit all

Writer: Amy MauserAmy Mauser

One message that is consistent in Team Kat & Mouse’s training sessions is that there is no ‘one

size fits all’ for a non-profit’s donors and partners.


Friday was a perfect example of this lesson in action.


I had two important meetings that

highlighted both the right and wrong ways to approach donor and partner relationships.


In the first, Sharon and I met with a client to present our “Sponsorships” training to

staff and Board members. In this hour-long session, we reviewed prospecting for donors,

creating a list of sponsorship offerings (while keeping an open mind), and opportunities for

follow-up. We talked about reviewing event ROI and how to engage your team in this process. It

was a great session with lots of ideas, questions, and opportunities for follow-up as they work on

their plans for their next Donor event this summer.


After that in-person meeting, I switched gears and logged onto Zoom for a meeting with a

potential corporate partner for Team Kat & Mouse.


For this call, I was the prospect (what fun!).


Except it wasn’t fun at all. The partnership pitch featured a list of benefits – a deep dive into their

product line – and the assertion that joining their list of partners (and it was not a short list)

would be a sure way to business growth for Team Kat & Mouse… I’m not so sure.

I fear that there is an inconsistency in our beliefs.


At TKM we believe strongly that there is now one-size-fits-all approach. Not for our client engagements (a point I had to make repeatedly on

the sales pitch call) and not in (most) fundraising. Even direct mail needs segmentation!


1. Individuals – We cannot assume to understand a person’s reasons for engaging with your

work. Some may have a personal connection to your mission, while others may be

inspired by a compelling story or the impact your organization has demonstrated.

Engaging in meaningful conversations and active listening can help uncover their

motivations, allowing you to tailor your approach to align with their values and passions.


2. Corporations – Are they looking for community visibility? Employee engagement

opportunities? Some businesses prioritize social responsibility to enhance their brand

reputation, while others seek hands-on involvement for their employees. By listening to

their goals and understanding their priorities, you can create partnerships that provide

mutual value and long-term commitment.


3. Foundations – Have they supported your work in prior funding cycles? Are they actively

engaged in funding projects that align with your mission? Will they fund operating costs,

or are they interested in identifying a specific project and expenses? Each foundation has

unique funding priorities and restrictions. Taking the time to research and ask questions

about their areas of interest ensures that your proposals are well-matched to their giving

objectives, increasing the likelihood of a successful partnership.

Listening is an invaluable skill in fundraising. It is through attentive and intentional listening that

fundraisers can move beyond assumptions and build authentic relationships. Instead of

approaching donors with a predetermined pitch, take the time to engage in meaningful dialogue.


Ask open-ended questions, listen carefully to their responses, and observe what truly excites

them about your mission. This not only fosters trust but also demonstrates that their perspectives

and intentions are valued.


By identifying donor interests and intent, you can craft personalized engagement strategies that

resonate with them on a deeper level. Whether it’s highlighting specific impact areas, offering

customized recognition opportunities, or providing unique ways for them to be involved, this

tailored approach leads to more meaningful and lasting relationships.


Ultimately, the success of your fundraising efforts depends not just on what you ask for, but on how well you listen and respond to the needs and aspirations of your donors and partners.


Would you forward this blog post to the company that wants to partner with us?

 
 
 

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